IMPORTANT SHIPPING INFO

Shopping day is THURSDAY! All parcels should arrive on FRIDAYS!

As Catchi's Kimchi is a fermented and unpasturised product, it is a bit volatile and must be handled with care:

    1. Each kimchi pouch is heat sealed, insulated and bubbled wrapped
    2. Kimchi should be stored in the fridge so it is necessary that it be delivered and put in the fridge as soon as you receive your pacel.
    3. If it is possible that if you may not be home to accept the parcel. we recommend that you MUST collect the parcel from the delivery office ASAP to prevent it from spoling whilst at the post office 
    4. I can't accept responsibilty if you are not home to accept the parcel - once it has been posted it is out of my hands!

I only post with the royal mail and only offer 24 hour tracked.

24 hour tracked - £4.25 - delivered within 24 hours, with tracking and notifications so you know when it is coming, and comes with insurance

I am also a one woman business so thursday  is my dedicated postage day, which means kimchi parcels will always only arrive on fridays! I do not post on any other days as they are days for markets, labelling, ingredient shopping, cleaning, admin, and most importantly making the kimchi!

You will also recieve a leaflet on how to care for your kimchi once it arrives so please follow those instructions!